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HUB App FAQs
Support for Thrive's portal including sign-up, log-in, and technical.
How to sign up
Beginning August 2018, all retreat volunteers now need to create an account within our Thrive Portal before you can apply to serve at a retreat. We do this because: You can save your information You can manage your payments You can read updates You can get live customer support What you need to sign up Valid email address
How to log in
You can log into our portal app by going to https://thriveministry.org/login. Use your email and password to log in. If you don't remember your password, you can reset your password here.
How to apply to serve at a retreat
Hey there! We are so excited for your interest to serve with us! Follow along in this two-part guided video on the volunteer application process! Retreat volunteer application process: Part 1 Retreat volunteer application process: Part 2 Step 1. To begin, we will need you to create an account with us. You can do this here: https://thriveministry.org/signup We will need your: Profile picture
Retreat volunteer application status
Application Received. We received your application, thank you for your desire to serve! References Sent. We have reached out to your references via email and look forward to hearing from them. Pre-Approved. We are thrilled to offer you a spot on the team! Please submit your deposit to confirm. Approved. We’ve received your deposit. Welcome to the team! Waitlisted. Our team is currently full, or in need of specialized volunteers
Do you keep my credit card number on file?
Our system will only store information for one default credit card. Whenever you make a payment to Thrive, the most recently used credit card will be stored in your portal account and become the default credit card on file. If you are a monthly donor, we charge your default credit card monthly. If you are a retreat volunteer, we charge your default credit card for ret